MBA Sample Paper for OPM 4th Semester of Quality Management System Reliability
TERM END EXAMINATIONS
MASTER OF BUSINESS ADMINISTRATION (OPM), SEMESTER – IV, YEAR-2
QUALITY MANAGEMENT SYSTEM-RELIABILITY & MAINTAINABILITY
Time: 3 hours M.Marks:60
Note: – Attempt any 5 questions.
All questions carry equal marks.
- 1. Explain the impact of poor quality.
- 2. Discuss the quality characteristics with suitable examples.
- 3. Discuss the quality function development in TQM.
- 4. Explain quality, and explain its role in the modern business environment.
- 5. Describe the conceptual process through which the company was able to pinpoint problem areas.
- 6. What are the main benefits to be derived from implementing an ISO 9000 quality management system?
- 7. What is TQM and what are its benefits?
- 8. “Six sigma is disciplined, data driven approach & methodology for eliminating defects in any process”? Comment.
- 9. Training role on quality management – Discuss.